PROBLEM
METHOD
Analysis of expectations, doubts and frustrations: +20 interviews with public accountants, directors and officers to synthesize their postures regarding this new responsibility.
Definition of the value proposition: co-creation workshops with the AMF to define the product, the guarantees offered, the associated services and final pricing.
Tests, optimization and launch: +20 tests to validate and optimize the product for members. In addition, a communication plan was drawn up to support the launch of the guarantee.
TOOLS
1:1 INTERVIEWS
PERSONAE
HYBRID WORKSHOP
BENCHMARK
UX CONCEPTION
UX WRITING
COMMS.
OUTPUT
RESULTS
01
new offer (value proposition, services, pricing, …)
01
new website showcasing the offer and displaying a smoother subscription journey.
01
new tone-of-voice and editorial guidelines.
01
Multi-canal communication plan